Terms and conditions

Massage

Appointments are available by phone on 07804 253 451
Payments are to be made at the end of the massage session. Payment can be by card/contactless, BACs or cash.
Cancellations

If you need to cancel or re-arrange your appointment for any reason, please telephone me to let me know as soon as possible. If I am unavailable, please leave a voicemail or send a text. Appointments cancelled with less than 24 hours notice may result in the massage being charged in full.

Please arrive on time for your treatment. Late arrivals may result in a reduced treatment time which will be charged at full cost.

GDPR and your data protection

During the initial consultation you will be asked to provide some personal details including name, address, date of birth and some medical information to ensure that any treatments I provide are safe and appropriate for you. These details are recorded in paper form and are retained in a lockable file cabinet to which only I have access. They are retained only for insurance purposes and will never be shared with any 3rd party. I will use your contact information to contact you directly regarding your treatment, for example if it is necessary to reschedule, plus occasional information in relation to offers etc. Permission to do this is requested at this initial consultation.